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Warranty Info Request

You have reached Sparky's warranty page. We are sorry to hear there may be a potential issue with an item from Sparky's.

We review all warranty inquiries on a case-by-case basis for The Shadow Conspiracy, Subrosa, Bone Deth, The Make, Tempered, and Banned.

For Mutiny Bikes warranty inquiries, please visit their website:

We will receive your inquiry below and contact you within 1 business day from your request. We will require a digital photo of the item in question and will ask this from you when we respond to your request. Please have this ready when you submit the warranty in order to more quickly expedite your request.

Your item will be reviewed by our warranty department who will determine why the item is not working properly and offer a course of action based on this. We may ask you to return the item for further review and/or if a warranty claim has been approved. Please note that return shipping costs are not covered by Sparky's Distribution.

Warranty claims can take about 14 business days to facilitate from the time your request is made. In order to save time, please have all your information ready so we can help you the best way possible.

Sparky's Distribution recommends that all parts be installed by a professional BMX or bicycle shop.

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